The best way to develop a business and ensure sustainable growth is by implementing systems. Incorporating processes this into your company gives everyone clarity about what they are expected to do and allows them to step away from managerial and tactical positions and produce real results while holding themselves accountable. This requires a system that allows you document the ‘rules of your company’, so that routine tasks can be handled themselves and free time for more important tasks. This is the goal of a company management system.

The goal of a company management system is to formulate guidelines, policies, procedures, and guidelines that ensure that all functions of a business are performed according to best practice. They are designed to accomplish several corporate goals including improving operational efficiency, financial success, client relationships as well as environmental performance, worker safety and legislative compliance.

These are typically based on the PDCA cycle and involve the creation of procedures that document, evaluate and implement improvements to existing processes in a planned manner. Some of these processes are designed to meet specific standards like ISO 9001 quality management, ISO 14001 sustainability or ISO 27001 security of information.

A great company management system must be user-friendly and be accessible to staff across the business. This could be in the form of a light application that allows anyone to easily edit and publish new workflows or high-quality documents, or it could simply be making a business process map accessible through an intranet. Whichever method is used it is vital that the system be easily updated so that it always reflects the current procedures of the business. This minimizes the chance of it becoming outdated, a common problem with more formalized manuals or software applications that require expertise to maintain.